['Privacy Policy for Britannia Towing Solutions\n\nAt Britannia Towing Solutions, we are committed to protecting your privacy and ensuring the security of your personal data when you use our online platform and services. This Privacy Policy outlines how we collect, use, store, and disclose your information, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\n1. Information We Collect \nWe collect personal information that you provide directly to us when you use our services, including but not limited to: \n- Your name, address, phone number, and email address \n- Vehicle details necessary for providing emergency recovery, roadside assistance, towing, or transportation \n- Payment information to process transactions (collected securely through third-party processors) \n\nWe may also collect technical data such as your IP address, browser type, and browsing behavior on our online platform via cookies and similar technologies to improve user experience.\n\n2. How We Use Your Information \nYour information is used for the following purposes: \n- To provide and manage vehicle recovery, roadside assistance, towing, and transportation services \n- To communicate with you regarding your service requests and customer support \n- To process payments and billing \n- To comply with legal obligations and protect our rights \n- To improve our services and website functionality through analytics \n\n3. Legal Basis for Processing \nWe process your personal data based on one or more of the following legal grounds: \n- Performance of a contract between you and this service \n- Compliance with legal obligations \n- Legitimate interests pursued by us, such as improving service delivery and security \n- Your consent where required \n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your information with: \n- Trusted service providers acting on our behalf to facilitate service delivery (e.g., payment processors, vehicle recovery subcontractors) \n- Law enforcement or regulatory authorities when required by law or to protect legal rights \n- In the event of a business transfer, your data may be transferred to the acquiring organization with appropriate safeguards \n\n5. Data Retention \nWe retain your personal data only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. Data no longer required is securely deleted or anonymized.\n\n6. Your Rights \nUnder GDPR, you have the following rights regarding your personal data: \n- Right to access the personal data we hold about you \n- Right to correct any inaccurate or incomplete information \n- Right to request deletion of your data under certain conditions \n- Right to restrict or object to certain processing activities \n- Right to data portability \nTo exercise your rights, please contact us at the postal address below.\n\n7. Security \nWe implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.\n\n8. Cookies and Tracking Technologies \nOur online platform uses cookies and similar technologies to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings.\n\n9. International Transfers \nYour data is stored and processed within the United Kingdom. If any transfer outside the UK or European Economic Area occurs, it will be protected by appropriate safeguards as required by law.\n\n10. Contact Information \nIf you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: \n\nBritannia Towing Solutions \n42 Kingsway, Suite 3B \nManchester, Greater Manchester, M2 6NG \nUnited Kingdom \n\nPhone: +44 161 555 7842 \n\nWe may update this Privacy Policy occasionally. Any changes will be posted on our online platform with an updated effective date.\n\nThank you for trusting Britannia Towing Solutions with your vehicle assistance needs. Your privacy is important to us.', 0.0013576, 'gpt-4.1-mini']